Practical AI · Facilitation · Mediation
I'm Jai Djwa. With over 25 years of experience, I help social-change organizations. Together, we put AI to practical use and work through hard conversations, tangled systems and big decisions, with care for the people doing the work.
Principal, Agentic Communications · Vancouver · since 2000
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Many teams are trying AI one person at a time. I give organizations confidence, and find where AI genuinely helps, and even design tools around how they actually work, with my human-centred design.
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Strategic planning, workshops and design charettes, backed by user research and digital strategy. I help groups hear every voice, understand what people actually need, and see their website, data and tools as one ecosystem.
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When working relationships get stuck, I help people find a way untangled. I've trained with Mediate BC and am certified as a trauma-informed workplace investigator.
I started out as a composer, and I still work like one: listen first, then help the parts play together. The answers usually come from the people in the room, not from a framework brought in from outside.
I also lead the Interaction Design and UX program at Capilano University, which keeps me close to how people are learning to design with AI.
Non-profits, arts and cultural organizations, housing providers and community groups: people doing work that matters, who want to do it with more clarity and less friction.
Tell me a bit about what you're working through, and we'll see whether I'm the right fit. Or email agentic-info@agentic.ca.
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